30 Day Money Back Guarantee
If you are dissatisfied with your purchase for any reason, you may return it within 30 days of delivery, for a refund. Returned items must be in original, unused condition, and they must be in their original packaging.
Please call us at 1-866-779-3420 for a Return Merchandise Authorization (RMA) number. This RMA number must appear clearly on the outside of the box, when you return your item to us. IMPORTANT: Packages returned without an RMA number will be refused. Your RMA number is valid for 14 days. Simply return the product in the same unused condition as when you purchased it, with all accessories, and the packing slip.
Shipping and handling (S&H) charges are non-refundable; however, we will gladly refund your original shipping cost if you are returning an item because of an error on our part, or if we have determined that the product is defective.
All products (both defective and non-defective) must be returned in their original purchase condition, with the original packing material, blank warranty cards, manuals and any other item or accessory provided by the manufacturer. IMPORTANT: In the event that a returned order has items missing, the order may be refused, or the value of the missing materials may be deducted from the total credit amount.
The same credit card used to make the purchase will be credited with the refund. The credit will be made within 5 to 7 business days of us receiving and verifying the returned merchandise.
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